{"id":686,"date":"2024-04-09T00:04:24","date_gmt":"2024-04-09T00:04:24","guid":{"rendered":"https:\/\/facturalibre.org\/panel\/?post_type=kb&#038;p=686"},"modified":"2024-05-29T00:25:20","modified_gmt":"2024-05-29T00:25:20","slug":"como-crear-una-nota-de-credito","status":"publish","type":"kb","link":"https:\/\/facturalibre.org\/panel\/kb\/como-crear-una-nota-de-credito\/","title":{"rendered":"Como crear una nota de cr\u00e9dito"},"content":{"rendered":"\n<p>En este tutorial te ense\u00f1aremos a crear una nota de cr\u00e9dito a partir de una boleta o factura electr\u00f3nica. <\/p>\n\n\n\n<p>Tener en cuenta que las notas de cr\u00e9dito son documentos que el vendedor crea o genera para indicarle al cliente que cuenta con un saldo a su favor, ya sea para acreditar una\u00a0<strong>devoluci\u00f3n<\/strong>\u00a0de un monto determinado o para que la empresa pueda\u00a0<strong>corregir errores<\/strong>\u00a0en las facturas generadas previamente de una manera sencilla. El saldo a favor del cliente podr\u00e1 ser usado en compras posteriores.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00bfCu\u00e1ndo se deben generar notas cr\u00e9dito?<\/strong><\/h2>\n\n\n\n<p>Las notas de cr\u00e9dito pueden generarse en los siguientes casos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cuando el cliente hace la<strong>\u00a0devoluci\u00f3n de productos<\/strong>\u00a0en mal estado.<\/li>\n\n\n\n<li>Cuando es necesario\u00a0<strong>corregir facturas de venta generadas<\/strong>\u00a0con errores.<\/li>\n\n\n\n<li>Para otorgar al cliente un\u00a0<strong>descuento\u00a0<\/strong>que no se incluy\u00f3 en la factura.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">PASO 1: Seleccionar la boleta y generar la nota<\/h2>\n\n\n\n<p>Accede al listado de comprobantes en <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">VENTAS Y FACTURACI\u00d3N -> Listado de CPE<\/mark><\/strong>, a continuaci\u00f3n en el comprobante que desea generar la nota de cr\u00e9dito, selecciona los <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">3 puntos<\/mark><\/strong> y da clic en <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">Nota<\/mark><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"551\" height=\"355\" src=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/1-registrar-una-nota-de-credito-en-FacturaLibre.png\" alt=\"\" class=\"wp-image-688\" srcset=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/1-registrar-una-nota-de-credito-en-FacturaLibre.png 551w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/1-registrar-una-nota-de-credito-en-FacturaLibre-300x193.png 300w\" sizes=\"auto, (max-width: 551px) 100vw, 551px\" \/><\/figure>\n\n\n\n<p>Indique el tipo de nota de cr\u00e9dito seg\u00fan corresponda a la operaci\u00f3n que va a realizar, coloque adicionalmente una descripci\u00f3n.<\/p>\n\n\n\n<p>Modifique los productos si es que aplica, seg\u00fan el tipo de nota de cr\u00e9dito; si es una anulaci\u00f3n no debe modificar los productos; si es otro tipo de nota de cr\u00e9dito, deber variar seg\u00fan corresponda.<\/p>\n\n\n\n<p>Finalmente da clic en el bot\u00f3n <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">Generar<\/mark><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/2-registrar-una-nota-de-credito-en-FacturaLibre-1024x586.png\" alt=\"\" class=\"wp-image-689\" srcset=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/2-registrar-una-nota-de-credito-en-FacturaLibre-1024x586.png 1024w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/2-registrar-una-nota-de-credito-en-FacturaLibre-300x172.png 300w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/2-registrar-una-nota-de-credito-en-FacturaLibre-768x439.png 768w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/2-registrar-una-nota-de-credito-en-FacturaLibre-600x343.png 600w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/2-registrar-una-nota-de-credito-en-FacturaLibre.png 1030w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">PASO 2: Enviar resumen de notas de cr\u00e9dito<\/h2>\n\n\n\n<p>Cuando a\u00f1ada una nota de cr\u00e9dito, este queda en estado registrado; el siguiente paso para enviar dicho comprobante a SUNAT, para ello debe enviar un resumen.<\/p>\n\n\n\n<p>Acceda a la opci\u00f3n <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">Res\u00famenes y anulaciones -> Res\u00famenes<\/mark><\/strong>, y de clic en <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">Nuevo<\/mark><\/strong>, busque la fecha y de clic en Guardar, como en el siguiente gr\u00e1fico:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"431\" src=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/3-registrar-una-nota-de-credito-en-FacturaLibre-1024x431.png\" alt=\"\" class=\"wp-image-692\" srcset=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/3-registrar-una-nota-de-credito-en-FacturaLibre-1024x431.png 1024w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/3-registrar-una-nota-de-credito-en-FacturaLibre-300x126.png 300w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/3-registrar-una-nota-de-credito-en-FacturaLibre-768x323.png 768w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/3-registrar-una-nota-de-credito-en-FacturaLibre-600x252.png 600w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/3-registrar-una-nota-de-credito-en-FacturaLibre.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Para terminar de enviar a SUNAT, debe consultar el ticket del res\u00famen, clic en el bot\u00f3n <strong>Consultar<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"906\" height=\"214\" src=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/4-registrar-una-nota-de-credito-en-FacturaLibre.png\" alt=\"\" class=\"wp-image-695\" srcset=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/4-registrar-una-nota-de-credito-en-FacturaLibre.png 906w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/4-registrar-una-nota-de-credito-en-FacturaLibre-300x71.png 300w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/4-registrar-una-nota-de-credito-en-FacturaLibre-768x181.png 768w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/4-registrar-una-nota-de-credito-en-FacturaLibre-600x142.png 600w\" sizes=\"auto, (max-width: 906px) 100vw, 906px\" \/><\/figure>\n\n\n\n<p>Una vez realizado, debe mostrarse en estado de <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">Aceptado<\/mark><\/strong>, tanto el resumen como su comprobante.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">PASO 3: A\u00f1adir pagos (Opcional)<\/h2>\n\n\n\n<p>Este paso es opcional, si su cliente hizo alg\u00fan pago adicional, correcci\u00f3n del pago o un deposito que ustedes hicieron al cliente; puede a\u00f1adir los pagos asociados a esa nota de cr\u00e9dito:<\/p>\n\n\n\n<p>Para realizar esta acci\u00f3n, en el listado de comprobantes <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">VENTAS Y FACTURACI\u00d3N -> Listado de CPE<\/mark><\/strong>, ubique la nota de cr\u00e9dito y en los 3 puntos, de clic en Pagos<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"221\" height=\"214\" src=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/6-registrar-una-nota-de-credito-en-FacturaLibre.png\" alt=\"\" class=\"wp-image-696\"\/><\/figure>\n\n\n\n<p>En la ventana dar\u00e1 clic en <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">Nuevo<\/mark><\/strong>, y llenar\u00e1 los datos del pago, como el m\u00e9todo de pago, el destino, si tiene un c\u00f3digo de operaci\u00f3n lo coloca en Referencia.<\/p>\n\n\n\n<p>Para guardar el pago, da clic en el <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-0-color\">check o aspa \u2714<\/mark><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"285\" src=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/7-registrar-una-nota-de-credito-en-FacturaLibre-1024x285.png\" alt=\"\" class=\"wp-image-697\" srcset=\"https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/7-registrar-una-nota-de-credito-en-FacturaLibre-1024x285.png 1024w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/7-registrar-una-nota-de-credito-en-FacturaLibre-300x84.png 300w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/7-registrar-una-nota-de-credito-en-FacturaLibre-768x214.png 768w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/7-registrar-una-nota-de-credito-en-FacturaLibre-600x167.png 600w, https:\/\/facturalibre.org\/panel\/wp-content\/uploads\/sites\/2\/2024\/05\/7-registrar-una-nota-de-credito-en-FacturaLibre.png 1074w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>En este tutorial te ense\u00f1aremos a crear una nota de cr\u00e9dito a partir de una boleta o factura electr\u00f3nica. Tener en cuenta que las notas de cr\u00e9dito son documentos que el vendedor crea o genera para indicarle al cliente que cuenta con un saldo a su favor, ya sea para acreditar una\u00a0devoluci\u00f3n\u00a0de un monto determinado [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[52],"kbtag":[],"class_list":["post-686","kb","type-kb","status-publish","hentry","kbtopic-facturacion-electronica"],"_links":{"self":[{"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/kb\/686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/comments?post=686"}],"version-history":[{"count":10,"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/kb\/686\/revisions"}],"predecessor-version":[{"id":708,"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/kb\/686\/revisions\/708"}],"wp:attachment":[{"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/media?parent=686"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/kbtopic?post=686"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/facturalibre.org\/panel\/wp-json\/wp\/v2\/kbtag?post=686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}